Hospitality

Overview

In an era where customer experience determines business success, customer relations and service management are among the fastest-growing sectors globally. Far beyond standard customer care, the Hospitality program opens wide career horizons across luxury hospitality, tourism, aviation, international commerce, finance, and premium services.

At Keiser University, Vietnam, students in the Hospitality major are trained under an authentic US program taught 100% in English, emphasizing practical experience, strategic management, and international employability.

WHY CHOOSE HOSPITALITY AT KEISER UNIVERSITY, VIETNAM?

  • 20-Month US Associate Degree: Earn an Associate of Arts in Hospitality (60 Credits) accredited by SACSCOC — entering the global job market 2 years faster.
  • Dual Externship Experience: Complete two mandatory hands-on Hospitality Externships (I & II) at leading 5-star hotels, resorts, and corporate partners.
  • 100% English Environment: Learn from international faculty and industry leaders, building operational fluency and leadership confidence.
  • Strategic Service Leadership: Master Food & Beverage Operations, Hotel Financial Accounting, Night Auditing, Service Marketing, and Supervisory Leadership.

Program Details

Duration: 20 Months (2 Years – 60 Credits) Degree: Associate of Arts (A.A.) – US Accredited
Campus Locations: Ho Chi Minh City & Hanoi Intakes: 6 Intakes/Year (Flexible Admissions)
Admission Process: View details here Tuition & Fees: View details here

CURRICULUM & CAREER OPPORTUNITIES

Practical Industry Integration at Keiser University, Vietnam

Keiser University, Vietnam collaborates with top 5-star hotel chains, international resorts, luxury dining groups, and premium service enterprises. Through integrated Hospitality Externships (I & II), students work on live industry projects and build direct executive networks prior to graduation.

The US-standard program comprises 24.0 major credits and 36.0 general education credits, fully accredited and aligned with Keiser University standards:

Hospitality Major Courses (24.0 Credits)

HFT1000 Introduction to Hospitality Industry
3.0 Cr
HFT1265 Food and Beverage Management
3.0 Cr
HFT2930 Selected Topics in Hospitality Industry
3.0 Cr
HFT2500 Hospitality Marketing, Sales & Promotion
3.0 Cr
HFT1210 Supervision in Hospitality Industry
3.0 Cr
HFT2430 Hotel Financial Accounting- Night Auditing
3.0 Cr
HFT2945 Hospitality Externship I
3.0 Cr
HFT2946 Hospitality Externship II
3.0 Cr

General Education Courses (36.0 Credits)

Communications 3.0 Cr

Required course: SPC1017 Speech Communication

Computers / Information Technology 3.0 Cr

Required course: CGS1000C Introduction to Computers

Economics 6.0 Cr

Required courses: ECO1023 Microeconomics, ECO2013 Macroeconomics

English / Composition 6.0 Cr

Required courses: ENC1101 English Composition I, ENC2102 English Composition II

Humanities / Fine Arts 3.0 Cr

Elective options: AML1000 American Literature, ENL1000 English Literature

Mathematics 6.0 Cr

Required course: STA2023 Statistics | Elective options: MAC2105 College Algebra, MGF2106 College Mathematics, MGF2107 Applications of Mathematics

Natural Science 6.0 Cr

Elective options: BSC1005 General Biology (3.0 Cr), BSC1005L General Biology Lab (1.0 Cr), BSC1006 Advanced Biology (3.0 Cr), BSC1006L Advanced Biology Lab (1.0 Cr), BSC1050 Environmental Science (3.0 Cr)

Behavioral / Social Science 3.0 Cr

Elective options: AMH1010 American History Pre 1877, AMH1020 American History Post 1876, POS1041 Political Science, PSY1012 Introduction to Psychology, SYG1000 Sociology

Graduation Requirements

To graduate with an Associate of Arts degree in Hospitality, students must successfully complete 60.0 credit hours including all major coursework and mandatory completion of Hospitality Externships I & II.

Graduates of the Associate of Arts in Hospitality program are prepared to step into supervisory and management-track roles across diverse global service industries:

  • Customer Relations Specialist & Guest Experience Manager
  • Front Office Supervisor / Guest Services Manager
  • Hotel, Resort & Restaurant Operations Manager
  • Food & Beverage / Bar Manager & Restaurant Supervisor
  • Revenue Manager & Night Audit Supervisor
  • Administration & Human Resource Specialist in Service Sectors
  • Sommelier & Premium Hospitality Specialist
  • Service Operations Lead in Aviation, Cruise Lines, Commercial & Premium Tech Firms

Solid Professional Competence

  • In-depth mastery of service management, guest experience design, and quality assurance systems.
  • Practical proficiency in F&B management, supervisory leadership, sales marketing, and financial night auditing.
  • Application of consumer psychology to enhance customer satisfaction and brand loyalty.
  • Thorough structural understanding of global hospitality, resort, and aviation operations.

Professional Skills & Service Mindset

  • Advanced cross-cultural communication, negotiation, and crisis management skills.
  • Collaborative teamwork, time management, and problem-solving in fast-paced operational environments.
  • Unwavering customer-centric service mindset tailored for international high-end markets.

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