Hospitality

Overview

In an era where customer experience determines the success or failure of a business, the customer service field is becoming one of the fastest-growing sectors globally. Not limited to call centers or after-sales care, this major opens up a wide range of career opportunities in hospitality – tourism – aviation – commerce – finance – technology – international education.

The Hospitality major is a specialized training program in the field of:

• The Art of Communication and Customer Service
• Customer Psychology and Consumer Behavior
• Customer Experience Management
• Handling Situations, Crises, and Complaints
• Building Sustainable Service Quality

Unlike the perception of being “just customer service”, this is a managerial – strategic – global major, playing a central role in every modern business.

Introduction to the Hospitality major at Keiser University, Vietnam

Students majoring in Customer Service at Keiser University, Vietnam are trained under an original American program, taught 100% in English, focusing on practice – experience – global working capability.

Key Highlights:

• Curriculum from Keiser University (USA)
• International faculty & industry experts
• 100% English learning environment
• Professional skills alongside soft skills
• Domestic and international internship opportunities

To register for admission information regarding the Customer Service major at Keiser University, Vietnam as well as to register to submit an admission application, please visit:

• Register for Admission Information: Here
• Submit Admission Application: Here

Program Details