KUV Student Handbook
Official Guide for Keiser University, International Center in Vietnam – 2025 Edition
Student Life & Services
Welcome
Welcome to Keiser University, Vietnam (“KUV”). We are dedicated to fostering a vibrant and engaging student life that facilitates holistic development. Our Student Life program encompasses a variety of workshops, events, seminars, and field trips designed to enhance your educational experience, promote personal and professional growth, and cultivate a sense of community.
For more information on upcoming opportunities, please check your email for messages from the Student Affairs Department.
Orientation
The orientation program, held prior to the first day of each term, is mandatory for all new and transfer students. It facilitates the transition to KUV and familiarizes students with the mission, rules, regulations, study techniques, and counseling resources.
In addition to in-person orientation, you must complete the online Student Orientation course within your first term. This course helps you navigate the online learning environment and essential tools.
Student Organizations / Clubs
Students are encouraged to engage in extracurricular activities to connect, collaborate, and develop leadership skills.
Peer guidance & academic support.
Email: mentoring.club@kuv.edu.vn
Band practice & live performances.
Email: themelody@kuv.edu.vn
Community service & charity outreach.
Email: carecrew.club@kuv.edu.vn
International Honor Society for AS degree students.
Recognizing Scholarship, Leadership, Service, Fellowship.
- Form a group of at least five interested students.
- Submit a proposal to Student Affairs.
- Enter a two-month probation period.
- Upon approval, officially recognized to organize events.
Health Insurance
All students are required to have health insurance (valid 12 months from registration).
- Register: Complete the form provided at semester start.
- Processing: Takes ~3 weeks.
- Card: Instructions sent via email.
- Mandatory: Late registrations are not the university’s responsibility.
Student ID Card
Submit Photo
Submit a valid photo to Student Affairs after enrollment.
Pickup
Receive email notification. Bring ID/Passport to collect.
Uniform Process
Uniforms are provided once during enrollment.
- Submit registration form to student.affairs@kuv.edu.vn by deadline.
- Receive confirmation email with pickup details.
- Bring Student ID for pickup.
- Replacements for lost/damaged uniforms are at student’s expense.
Facility Reservation
For students and clubs to book classrooms/facilities.
- Submit Request: At least 2 business days in advance to Student Affairs.
- Policy: First-come, first-served.
- Usage: Leave room clean; adhere to policies.
- Housing: Submit a “Housing Request Form” to Student Affairs for assistance with off-campus accommodation.
Graduation & Career Services
Graduation Requirements
To participate in commencement and receive your degree:
- Complete 60 semester credit hours (24 Gen Ed + 36 Major).
- Cumulative GPA of 2.0 or higher.
- Complete last 25% of program at Keiser University.
- Complete ETS Proficiency Profile & Exit Interviews.
- Resolve all financial obligations.
- File degree application with Registrar.
Career & Employment
Resumé building, workshops, and employer connections. Students must provide a current CV to Student Affairs. Employment is not guaranteed.
Part-Time: Check campus bulletin boards.
Full-Time: Guidance on interview techniques and job opportunities.
Academic & Personal Support
Confidential support for academic challenges, career planning, and mental well-being.
For students with 30+ credits. Assistance with navigating transfer options.
Official LMS for courses, grades, and assignments. Login Here.
Access journals, eBooks, and databases via Blackboard or LibGuides.
Tutoring: Free, on-demand tutoring is available for various subjects.
Academic Honesty Policy
Strictly Enforced
Academic dishonesty constitutes a serious breach of trust. Forms include cheating, plagiarism, fabrication, and facilitating dishonesty.
Plagiarism Penalties
- Partially Plagiarized:
1st offense: “F” for assignment.
2nd offense: “F” for course.
3rd offense: Dismissal. - Entirely Plagiarized:
1st offense: “F” for course.
2nd offense: Dismissal.
General Dishonesty Sanctions
- 1st occurrence: “F” for assignment/exam.
- 2nd occurrence: “F” for course.
- 3rd occurrence: Dismissal from University.
Professional Standards
Professional Behavior
Students must punctually attend classes, demonstrate responsibility, and treat others with respect. Unprofessional behavior results in Administrative Action (warning or dismissal).
Standards of Appearance
Proper professional dress is expected.
Collared shirts, blouses, trousers, khakis, skirts (max 7cm above knee), jeans (no rips), loafers, closed-toe flats.
Tank tops, yoga pants, sweatpants, ripped jeans, hats/sunglasses (indoors), pajamas, athletic wear.
Procedures & Legal Policies
Student Complaints Procedure
Right to due process. Submit petition to Student Affairs Manager. Heard by committee (2 faculty, 2 staff, 1 student).
Strictly prohibited. Violation results in expulsion/arrest. Weapons are also strictly prohibited.
Student records are private. Access granted to student/parents with consent. Directory info (name, major) is public unless opted out.
KUV prohibits sexual harassment/discrimination. Report to Title IX Coordinators. No retaliation allowed.
Emergency Plan
Safety First
Emergency Procedures
- Natural Disasters: Seek shelter in interior rooms. Evacuate only when instructed.
- Medical: Call 083-333-6131 or 115. First aid kit on 5th floor.
- Security Threats: Evacuate or lock doors. Call Security 039-298-0579 or 113.
- Fire: Activate alarm. Use stairs (no elevators). Assemble at designated points. Call 114.
Nearby Hospitals
Binh Dan Hospital
371 Dien Bien Phu St, Ban Co Ward, HCMC
Hotline: 028 3839 4747
Tan Dinh Clinic
146 Bis Vo Thi Sau St, Xuan Hoa Ward, HCMC
Hotline: 093 142 5919
Hoan My Saigon Hospital
60–60A Phan Xich Long St, Cau Kieu Ward, HCMC
Hotline: 028 3990 2468
An Sinh Hospital
10 Tran Huy Lieu St, Phu Nhuan Ward, HCMC
Hotline: 028 3845 7777
Contact Directory
Address: 21 Le Quy Don, Xuan Hoa Ward, HCMC
Email: registrar@kuv.edu.vn
Ms. Linh Phan / Ms. Han Nguyen
Email: student.affairs@kuv.edu.vn
Ms. Uyen Le / Ms. Linh Truong
Ms. Nhan Nguyen (EAP)
Ms. Soline Linh Le (Degree)
Email: accounting.hcm@kuv.edu.vn
Mr. Trung Nguyen / Ms. Anh Tran
Student Services & Advising
Schedule an Appointment or Request Service
- Registrar’s Office
- Transfering (Study Abroad) Services
- Career & Professional Development Services
- Academic Advising
- Student Affairs & Student Life
- Student Health & Wellness
Appointment Policies
- Appointments must be scheduled at least 48 hours in advance.
- If you arrive more than 10 minutes late, you will need to reschedule the appointment.
- If you are unable to meet with your advisor at the scheduled time, please send an email to registrar@kuv.edu.vn or student.affairs@kuv.edu.vn to cancel or reschedule.
- Students who miss their scheduled appointment without providing written notification in advance will not be able to schedule another advising appointment for 7 working days.